Data privacy - Dorcent Technology

Effect date: 10th June 2021

Introduction

The protection of your personal datas is an essential criterion in the trust you place in the Dorcent Technology company. The company takes care to collect only the necessary datas to provide you the best possible service, and to ensure its confidentiality and security.

This approach take effect in accordance with the General Data Protection Regulation (also known as GDPR).
This new European regulation is in line with the French Data Protection Act of 1978 and strengthens citizens' control over the use that can be done with their data.

This policy details the personal informations that are collected, used and shared. It applies to all users of the Website.

For additional informations and questions, you can contact me via the Contact section of the main menu.

This charter includes the following definitions :

« Website » : web site https://www.dorcent.net, running on mobile phones and web browsers
« Device » : device connected to the internet with a web browser (mobile phones and web browsers)
« User » : Person browsing the Website from a Device
« Service » : All the functionnalities in the Website
« Company » : Dorcent Technology company

Data protection officer (DPO)

Vincent D'ORSI, manager of the Company, registered to the Répertoire des Entreprises et des Etablissements (SIRENE) under the number 898 161 971, whose head office is located at 17 rue des Acacias 67500 Niederschaeffolsheim FRANCE.
If you have any questions about the protection of your personal datas, you can contact our data protection officer (DPO) :

by email : vincent.dorsi@dorcent.net
by post : Vincent D'ORSI, Dorcent Technology, 17 rue des Acacias 67500 Niederschaeffolsheim FRANCE
via the contact form : Contact me

Collected datas

Website

Your personal datas are only collected one time on the Website, when using the Contact me functionality (by email or phone).
This functionnality can be used to collect informations to provide a quotation for a service or product, or for technical assistance.
The only concerned personal datas are :

Personal datas entered in the form
- Gender
- Name
- Firstname
- Email
- Phone number
- Postal address
- Company name
Informations associated to the contact
- Emails contents
- Dates and duration of phone calls

Cookies

The User is informed that during his visits to the Website, a cookie may be automatically installed on his browser.

Cookies do not contain personal datas and cannot be used to identify anyone. A cookie contains a unique identifier, randomly generated and therefore anonymous. Some cookies expire at the end of the User's visit, others remain.

The information contained in the cookies is used to improve the Website.

By browsing the Website, the User accepts them.
The User may deactivate these cookies through the settings in his browser software.

Using

Website

The data collected via the Website only allows the Company to communicate with you.
The Company may use personal datas to communicate with you about current products, services and contracts with you and only with you.

IMPORTANT: No commercial canvassing is carried out, and no data is sold to a third party.

Recipients

The Company is the only recipient of the personal datas received through the Website.
However, in case of dispute or for legal or regulatory reasons, the Company may share this datas with the appropriate authorities.
The Company retains or shares your personal datas only if necessary, in case of any legal, regulatory, judicial, or administrative obligation, to protect the safety of any person or the rights or property of users, or to report fraud.

Retention period

The Company retains your information as long as your user account is active, unless you request the deletion of your account or certain of your datas.
However, the Company may retain certain datas about you by law, even if you delete your account :

Data security

The hosting of the Website is subcontracted by IONOS..
The access to the Website is encrypted using SSL technology provided by the certification authority GeoTrust for the domain *.dorcent.net. This certificate is annually renewed.

All your data and user accounts, are stored on a VPS server from the provider IONOS. This server is located on the Europe 2 location of IONOS and is backed up daily to ensure the security, integrity and availability of your data and the Company's services.
The access to the configuration of this server is only possible via a secured SSH connection and only by administrators, while the access to the databases on this server is encrypted using SSL technology.

The access to personal datas is strictly limited to the Company's employees with a need to know. These employees are subject to strict confidentiality obligations under penalty of sanctions.

Rights

In accordance with the law known as 'informatique et libertés' of January 6th 1978 and with the General Data Protection Regulation, you have a right of access, correction, erasure, limitation, opposition and portability of your personal datas.

Access right

You have an access right to the data about you by the Company. It allows you to know the data the Company have about you and, if you wish, to request a copy.

To exert this right, please send a request to the DPO, see section Data protection officer (DPO)

Modification right

Under applicable data protection regulations, you may request the Company to correct inaccurate personal datas about you. You may also request that incomplete personal data about you be completed, including by providing a supplementary statement in support of your request.